New location as of June 15, 2020
We are in the same building, East Van Medical Centre at 1750 East 10th Ave, one floor up in Suite 402. We are looking forward to seeing you.
N.B. July 1-8 our phone and fax system is being migrated away from our current provider. Phone calls and faxes might not go through. Please email firstname.lastname@example.org if you are having trouble reaching us.
Covid-19 (Coronavirus) Update June 19, 2020
The safety of our patients and staff are our top priority. We are open in our “new-normal” low patient volume state until there is a vaccine or proven population immunity. We can accommodate 4 people in the waiting room while maintaining physical distancing. We therefore ask that anyone accompanying a patient wait outside the building. Patients arriving too early might be sent out and asked to return at their appointment time. We are fastidious about cleaning all surfaces that are touched, wash our hands before each patient and have everyone entering the office wash their hands upon arrival. We are all wearing masks. Everyone coming into the office is required to wear a mask.
If you, or anyone in your household, has been out of the country in the past 14 days, or anyone in your home is feeling unwell, please call to postpone your appointment as you should be in isolation at home.
I am available in person at the office or via Telehealth Video through Medeo. I am seeing patients in the office every Monday, Wednesday and Thursday and available to see patients on other days as needed for urgent matters. Visual Field and OCT scan appointments are taking place Monday through Friday. These appointments are spaced apart to maintain physical distancing, equipment and all surfaces are disinfected after each patient and plexiglas barriers are in place.
A patient portal has been set up for secure communication with me but we have to register you in Medeo as a patient in my practice and book you for a virtual appointment. When you have a confirmed Telehealth appointment, you will be asked to visit Medeo Health (you must use Chrome as the browser) and have a video camera on your computer. If you would prefer to use a mobile device, download the Apple iOS or Google Android Medeo Virtual Health App. Leave a message at the office, 604-876-7433, to let us know that you would like a Virtual Appointment with me. We will need your full name, date of birth, and email address.
— Robert M. Schertzer, MD
As of January 2020: Full-time at East 10th & Commercial Drive in Vancouver.
I am grateful to Drs A Goldberg, A Tischler, N Mallek, K Hoar, J Taylor, K Scott, R Piemontesi and B Johnston for welcoming me to their practices during my 2018-19 return to BC following my 4 years of providing glaucoma and cataract care at Dartmouth-Hitchcock Medical Center in conjunction with the Geisel School of Medicine at Dartmouth College in Hanover, NH.
About West Coast Glaucoma
West Coast Glaucoma is a sub-specialty ophthalmology practice focused on acute and long-term care of patients with glaucoma and other acute and chronic eye conditions. Dr. Robert Schertzer provides these services in conjunction with a professional healthcare team in Vancouver, BC. He is dedicated to being your partner in eye health by talking with you and giving you access to relevant clinical information. He uses the latest diagnostic technology, medical, laser and surgical treatments for patients with glaucoma as well as cataracts. He strives for professional, personal and friendly care and has over 20 years of experience in glaucoma sub-specialty care.
Navigating This Site
The Eye Facts and Overview Videos are valuable resources explaining different eye conditions. Clinic and surgical locations and how to arrange a consult are found in the upper left margin and on the Consults page. Please also check out the Glaucoma Patient Group on Facebook, my Talking About Glaucoma podcasts, and my Wholelottarob blog, all accessible from the menu.
New and Returning Patients
New and returning patients are welcome by referral from an ophthalmologist, another physician, or an optometrist. If you would like to be contacted to arrange an appointment email email@example.com. Someone will contact you to arrange your appointment and request your referring doctor’s information. See the top of the sidebar on any page for our office location and arrange to forward your records and printable referral form to me.
Digital copies of your electronic medical records are available if you wish to transfer your care to another provider. There is a charge for this service as recommended by the Doctors of BC for uninsured medical services. Please send your requests to firstname.lastname@example.org. It expedites the process if you can include your date of birth, your Care Card Number and your name as it appears on your Care Card.